Business Solutions

The underlying concept is the idea that the organization must be able to deliver products and services across seamlessly integrated channels. 

Customer Relationship Management

Opportunity Strategy Summary: Understand and leverage the array of potential opportunities for an organization to compete in and thrive, including the right organizational resources and technology required to support the approach. This Strategy includes the overarching strategy for the enterprise concerning its array of potential opportunities, from which areas to enter, to how to incorporate new channels into the existing channel architecture.

The benefit of such strategy is exemplified in the case of long-existing enterprises seeking to conduct business over the internet. The underlying concept is the idea that the organization must be able to deliver products and services across seamlessly integrated channels.

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